This article was written on 14/11/16 following the Kaikoura earthquakes. It copies advice issued by EQC.
How to lodge a claim with EQC:
For domestic property EQC cover the first $100,000 for House and $20,000 for Contents damage. Customers can lodge a claim with EQC either online or by making a phone call as listed below. You will need to make a separate claim for House and Contents.
Urgent or ‘emergency’ repairs are work that’s needed to make your home safe, sanitary, secure and weather tight.
After a natural disaster, you should first do all that you can do safely yourself to make your home habitable and protect it from further damage.
If accepted, the cost will be deducted from any total amount owed to you under EQC cover.
Don’t start permanent repairs until your EQC claim has been settled.